Pharmacy Policies
Terms and Conditions
Introduction
Welcome to our online pharmacy website. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use this website or its services.
Ordering
Orders can be placed through our website using the provided forms and processes. All orders are subject to availability and to acceptance by us. We reserve the right to refuse any order at our discretion. By placing an order, you confirm that the information you provide is complete and accurate, and that you are legally entitled to order and receive the products requested.
Order Cancellation
You may cancel your order within 24 hours of placing it or before it has been dispatched. To cancel, please contact us via Feedback Support Service, Live Chat, or Phone, and a representative will assist you. Once an order has been processed and dispatched, it cannot be canceled.
Shipping Policy
We provide fast, reliable, and discreet delivery service to any country specified by our customers. Orders will be shipped within 1-2 business days. All orders received over the weekend will be processed on the following Monday. Orders are not processed on Saturdays or Sundays. Please allow up to 2 business days for processing before dispatch.
EMS Delivery (Express with Online Tracking)
For expedited service, EMS delivery is available. Orders are typically delivered within 5-9 days from the date of dispatch, with a maximum delivery window of 14 days. A tracking code will be provided once the order has been shipped.
Standard (Registered AirMail Delivery)
Standard delivery takes approximately 14-21 days from the date of dispatch, with a maximum delivery window of 30 days. Packages are sent discreetly and are left in your mailbox. Please note that packages sent via this method cannot be tracked.
Large orders (over 120 pills) will be sent in two separate shipments and may not arrive on the same day. Generic and brand name medications will also be shipped separately and may arrive on different days.
Returns
Due to the nature of pharmaceutical products, returns are only accepted in cases where the wrong product has been supplied or the product is defective. In such cases, customers must notify us within 7 days of receipt. Returned products must be unopened, unused, and in their original packaging. We reserve the right to refuse returns that do not meet these conditions.
Liability
We will not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services. Our liability for any direct damages shall not exceed the total value of the order in question. Customers are responsible for complying with the laws of their country regarding the import and use of medications.
Disclaimers
The information provided on this website is for informational purposes only and is not intended as medical advice. Always consult a qualified healthcare professional before purchasing or using any pharmaceutical products. We do not guarantee that our products are legal in your country or jurisdiction, and it is the customer's responsibility to check local laws before ordering. We do not accept responsibility for packages confiscated by customs or other authorities.
All medications sold are provided solely on the basis of the customer’s order and request. We do not claim to diagnose, treat, or cure any health condition.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Please check this page regularly for any changes. Your continued use of this website constitutes acceptance of the updated Terms and Conditions.
Contact
If you have any questions about these Terms and Conditions, please use our Feedback Support Service, Live Chat, or Phone to contact our customer service team.